1. Acceptance of Terms

By accessing or using the ITSkillPilot website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These Terms of Service govern your access to and use of ITSkillPilot's website, courses, and related services. Please read these terms carefully before using our services.

2. Description of Services

ITSkillPilot provides online educational courses and training in information technology fields, including cloud infrastructure, Linux server management, scripting and automation, endpoint support, technical documentation, and system diagnostics.

Our services include access to course materials, interactive labs, assessments, certifications, and instructor support as specified in the course descriptions.

3. User Accounts

To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and complete information when creating an account and to update your information as needed. You must not impersonate another person or entity or provide false information.

We reserve the right to disable your account if we believe you have violated these Terms of Service or if your account has been inactive for an extended period.

4. Payment and Refunds

Course fees are as stated on our website at the time of enrollment. All payments must be made in full before accessing the course content, unless a payment plan has been agreed upon.

Our refund policy allows for a full refund within 14 days of purchase if you have not accessed more than 20% of the course content. After this period or if you have accessed more than 20% of the content, refunds are at our discretion.

For subscription-based services, you may cancel your subscription at any time, but refunds will not be provided for partial subscription periods.

5. Intellectual Property Rights

All content provided through our services, including course materials, videos, text, graphics, logos, and software, is owned by ITSkillPilot or its licensors and is protected by copyright and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our content solely for your personal, non-commercial educational purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our services without our explicit permission.

6. User Conduct

When using our services, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others, including intellectual property rights
• Share your account credentials with others
• Attempt to access restricted areas of our website or services
• Upload or transmit viruses, malware, or other harmful code
• Engage in any activity that disrupts or interferes with our services
• Harass, intimidate, or threaten other users or staff

7. Limitation of Liability

To the fullest extent permitted by law, ITSkillPilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, arising out of or related to your use of our services.

Our total liability for any claims arising under these terms shall not exceed the amount you paid for the specific course or service that is the subject of the claim.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure, or that any defects will be corrected.

While we strive to provide accurate and up-to-date information, we do not warrant that the content of our courses is complete, accurate, or suitable for any particular purpose.

9. Termination

We may terminate or suspend your access to our services at any time, with or without cause, and without prior notice or liability, for any reason, including if you violate these Terms of Service.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms of Service that by their nature should survive termination shall survive, including intellectual property provisions, warranties, disclaimers, and limitations of liability.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting the updated terms on our website and updating the "Last Updated" date.

Your continued use of our services after such changes constitutes your acceptance of the new terms. If you do not agree to the revised terms, please stop using our services.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Nova Scotia, Canada, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

ITSkillPilot

1800 Argyle St, Halifax, NS B3J 3N8, Canada

Phone: +1 613-917-1554